qukbnaro Readers' questions about UK mobile

Buying questions

Deals, handsets, SIM plans and delivery — the questions readers send most often.

Important notice: qukbnaro is an independent reader-question blog. We are not a mobile network, and we are not affiliated with, endorsed by or connected to Three, O2, Sky Mobile, EE, Vodafone or any other provider. We do not sell SIM cards, contracts, handsets or services. Every answer is general guidance only — confirm current details with the provider's own website or app before deciding anything.
Man using a phone at breakfast
Postbag 12

Am I paying for data I never use?

“I'm on unlimited because a shop assistant told me to be.”

— V.S., Coventry

Man tapping on a smartphone
Postbag 13

How do I tell a real phone deal from a fake one?

“Two shops, two structures, both called cheapest.”

— N.K., Luton

Man smiling at his phone
Postbag 14

When do iPhones actually get cheaper?

“I've waited months for a price drop that never comes.”

— H.J., Belfast

Man in a beanie using a phone
Postbag 15

Is there a best time to buy a Galaxy?

“Samsung launches something every few months. Is it a lottery?”

— F.R., Leeds

Man in plaid using a phone
Postbag 16

Rolling or 24 months — which is smarter?

“The 24-month price is much lower. Any reason not to take it?”

— C.E., Plymouth

Man at a desk with a phone
Postbag 17

Why did my 'next-day' phone take a week?

“Nobody could explain what went wrong.”

— B.T., Milton Keynes

Man in a striped shirt on a phone
Postbag 18

What can the network app actually do?

“Am I missing anything, or is it just advertising?”

— E.G., Stoke

Important notice: qukbnaro is an independent reader-question blog. We are not a mobile network, and we are not affiliated with, endorsed by or connected to Three, O2, Sky Mobile, EE, Vodafone or any other provider. We do not sell SIM cards, contracts, handsets or services. Every answer is general guidance only — confirm current details with the provider's own website or app before deciding anything.

This site sets one essential cookie plus anonymous visit counts — see the cookie policy.